woman introducing a new technology to her team

How to Introduce a New System to Employees

Practice Management, Technology, Staff

Introducing a new system to your employees is hard, but for your workplace, it’s necessary. Technology is rapidly changing antiquated business structures and adopting new technologies is inevitable. How do you get your team on board? Preparing your team isn’t always easy, but you can help make the transition smoother with careful planning and preparation.

What is important when introducing new technology to your team?

Getting your team to back you can be the hardest part of introducing new technology. Here are a few ways you can help your team adopt new systems, programs, and processes.

Identify pain points

Introducing new technology requires a comprehensive overview of your business’s current pain points. By identifying pain points, you will be able to maximize the benefits that come with new technology implementation. When evaluating your pain points, make sure you are considering actual needs and not wants. Invest the time to dig deep into your current problem areas so that you can effectively and confidently explain why you’re undergoing a digital transformation to your team.

Develop an implementation plan

How you implement new technology can help alleviate some of the dread or worry your team may feel about the transformation. Consider implementing new software in phases to allow for seamless integration and stress-free acclimation. When planning out how to put new technology in place, ensure that you delegate responsibilities to the most suitable individuals to avoid any unnecessary obstacles.

Engage the team in training events

A good way to get your team on board is through an engaging product launch and dynamic training events. Consider bringing in a trainer from the vendor to introduce the system, answer any questions, and provide hands-on training. A skilled trainer will be able to provide different learning structures to properly educate your team.

You can also get your champion to assist the trainer for a more personalized experience. Provide incentives to encourage active participation and mastery of all training material. Allow the training to be a reflection of your work environment and culture.

Provide support and ask for feedback

You’ve finally completed the implementation process and your team is adjusting, but your job isn’t done yet. While your new system will come with helpful resources, sometimes your team needs more. Make sure they know who to ask if they need help. This could be you or an outside vendor, either way, ensure that they have all the information they need to receive additional support.

After everyone has had a chance to adapt to the new system, follow up with your team to assess the progress of the new solution. Providing surveys can help you pinpoint what is working best, what’s changed, and any potential pitfalls so you can adjust accordingly.

Make your investment worth it by facilitating technology adoption best practices

Taking the steps to properly implement new systems into your business can ensure that you reap the benefits of your technology solution. Making sure that your team has the right tools is not always an easy task, but it’s an important step in remaining competitive. By creating an atmosphere for learning and development, your team will be prepared for a digital transformation.